Office Operations Coordinator
3 days ago
We are seeking an experienced Office Operations Coordinator to join our team at Capital Textile Service, Inc.
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and qualifications.
This role will be responsible for supporting the company operations by maintaining office systems, providing first-class customer service, and supervising support staff.
Key Responsibilities:
- Administer operational procedures for AP/AR/inventory control and customer service.
- Manage an automated, customer-driven office with a small staff of customer service professionals.
- Responsible for daily, weekly, and monthly analytics and reporting.
- Keep accurate financial records.
- Maintain high performance ratings regarding customer service surveys.
- Maintain a disciplined and detailed Accounts Receivable.
- Assists in other areas and/or departments as requested.
- Manages personnel handling front-line contact responsibilities of customer network.
- Communicate in an open, considerate manner with associates, managers, hubs, customers, and vendors.
Requirements:
- High school diploma or equivalent.
- Ability to use the computer competently, expert abilities with MS Word and Excel.
- Ability to read purchase orders, packing slips, shipping documents.
- Ability to read, interpret, and act upon company-generated reports.
- Must be comfortable communicating with all levels of management.
- Must have a positive attitude and be team-oriented.
- Must be able to lead and motivate by example.
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