Office Operations Coordinator

3 days ago


Fredericksburg, Virginia, United States Capital Textile Service, Inc. Full time

We are seeking an experienced Office Operations Coordinator to join our team at Capital Textile Service, Inc.

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and qualifications.

This role will be responsible for supporting the company operations by maintaining office systems, providing first-class customer service, and supervising support staff.

Key Responsibilities:

  • Administer operational procedures for AP/AR/inventory control and customer service.
  • Manage an automated, customer-driven office with a small staff of customer service professionals.
  • Responsible for daily, weekly, and monthly analytics and reporting.
  • Keep accurate financial records.
  • Maintain high performance ratings regarding customer service surveys.
  • Maintain a disciplined and detailed Accounts Receivable.
  • Assists in other areas and/or departments as requested.
  • Manages personnel handling front-line contact responsibilities of customer network.
  • Communicate in an open, considerate manner with associates, managers, hubs, customers, and vendors.

Requirements:

  • High school diploma or equivalent.
  • Ability to use the computer competently, expert abilities with MS Word and Excel.
  • Ability to read purchase orders, packing slips, shipping documents.
  • Ability to read, interpret, and act upon company-generated reports.
  • Must be comfortable communicating with all levels of management.
  • Must have a positive attitude and be team-oriented.
  • Must be able to lead and motivate by example.


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