Medical Office Coordinator

19 hours ago


Fredericksburg, Virginia, United States Specialist Office Full time
Job Description

Job Title: Medical Office Coordinator

Location: Fredericksburg, VA

Salary: $45,000 - $60,000 per year

Company OverviewThe Specialist Office is a leading provider of medical services in Fredericksburg, VA. We are committed to delivering high-quality patient care and exceptional customer service.

Job ResponsibilitiesAs a Medical Office Coordinator, you will be responsible for providing administrative support to our medical team. Your duties will include:

  • Welcome patients and visitors by greeting them in person or on the telephone; answer or refer inquiries.
  • Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keep patient appointments on schedule by notifying providers of patient arrival; review service delivery compared to schedule; remind providers of service delays.
  • Comfort patients by anticipating anxieties; answer patients' questions; maintain the reception area.
  • Ensure availability of treatment information by filing and retrieving patient records.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtain revenue by recording and updating financial information; record and collect patient charges; control credit extended to patients; file, collect, and expedite third-party claims.
  • Maintain business office inventory and equipment by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies; verify receipt of supplies; schedule equipment service and repairs.
  • Help patients in distress by responding to emergencies.
  • Protect patients' rights by maintaining confidentiality of personal and financial information.
  • Maintain operations by following policies and procedures; report needed changes.

RequirementsTo be successful in this role, you must have:
  • 3+ years of current Medical Receptionist experience.
  • Experience with EMR.
  • Scheduling experience.
  • Experience with check-in/out.
  • Experience answering calls on a multi-lined phone.
  • Experience working in a multi-physician environment.

BenefitsThe Specialist Office offers a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

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