Customer Service Representative

11 hours ago


Hudson, United States Leaf Home Water Solutions Full time

Unlock Your Potential with Leaf Home Solutions

We are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at Leaf Home Solutions. As a key member of our call center, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

About the Role:

As a Customer Service Representative, you will be responsible for:

  • Providing top-notch customer service via phone and email
  • Scheduling sales consultations with potential customers
  • Reviewing customer information to confirm accuracy and determine availability
  • Documenting customer interactions within our CRM system
  • Overcoming objections and de-escalating calls to ensure customer satisfaction
  • Exceeding customer service expectations and delivering an outstanding experience

What We Offer:

At Leaf Home Solutions, we value our employees and offer a range of benefits, including:

  • Training Completion Bonus: Earn up to $1,000 for completing our training program
  • Weekly Pay: Enjoy direct deposit of payroll and earned bonuses every Friday
  • No Cold Calling: Work with warm leads and focus on providing exceptional customer service
  • Free Benefits: Enjoy comprehensive health, dental, and vision coverage, plus gym reimbursement
  • Flexible Schedules: Choose from day shifts with weekends off or evening shifts with at least one weekend day off
  • Business Casual: Enjoy a relaxed dress code and wear jeans to work
  • Assigned Workstations: Work in a personalized and comfortable environment

Requirements:

To succeed in this role, you will need:

  • High School Diploma or equivalent
  • Previous experience in a dynamic call center or customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, team-oriented environment

Join Our Team:

At Leaf Home Solutions, we are committed to creating a diverse and inclusive environment where our employees can thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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