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Client Care Manager

2 months ago

Seattle, Washington, United States Homewatch CareGivers Full time

Care Coordinator


This role is ideal for a proactive individual who thrives in a dynamic environment.

In-Home Care– Competitive Salary, Health Benefits, Paid Time Off, Performance Bonuses, Company Vehicle, Fuel Reimbursement, and Routine Maintenance.

We are a reputable and established provider of Home Care Services. For nearly two decades, we have earned a strong reputation for delivering compassionate and reliable in-home care solutions for families in the region. We are currently seeking a skilled, adaptable, and team-oriented professional. This role involves visiting clients' residences to oversee care delivery.

Qualifications:
Experience in Social Work or Case Management is preferred, although backgrounds in business ownership or management are also valuable.

Key Success Factors:
• Strong communication skills with both team members and clients
• Ability to collaborate effectively within a team
• Excellent stress management capabilities
• Friendly and service-oriented approach to client and staff interactions
• Team-oriented mindset

Essential Skills:
• Outstanding verbal and written communication abilities
• Exceptional customer service skills
• Professional phone etiquette

Personal Attributes:
• Friendly and respectful demeanor
• Positive, can-do attitude focused on service
• Flexibility and adaptability to new challenges
• Proactive problem-solving skills
• Ability to work independently while being a supportive team member
• Highly organized with meticulous attention to detail
• Initiative in managing responsibilities and projects
• Ability to multitask effectively

Responsibilities:
• Scheduling appointments
• Conducting consultations with families and clients
• Maintaining communication with clients and caregivers
• Collaborating with other Case Managers and team members
• Managing filing and documentation tasks

Application Process:
• Please respond to this listing with the subject line: Care Coordinator.
• Include a cover letter detailing your qualifications for this role.
• Provide a paragraph describing a situation where you exceeded expectations in a professional setting.
• Attach your resume.
Willingness to engage in training and develop care management skills is essential.