Customer Service Ambassador

6 days ago


Cheyenne, Wyoming, United States Planet Fitness Full time
Member Services Representative

We are seeking a highly skilled and customer-focused Member Services Representative to provide exceptional service to our members, prospective members, and guests at Planet Fitness.

Key Responsibilities:

  • Deliver a superior level of customer service through phone, email, and in-person interactions.
  • Respond to member inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about club services and promotions.
  • Collaborate with other team members to ensure seamless service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.

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