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Lead Beverage Operations Manager

2 months ago

Chicago, Illinois, United States Tavern On Rush Full time
Tavern on Rush is seeking a dynamic and service-oriented Beverage Operations Manager.

This role demands a proactive leader with exceptional organizational capabilities, a genuine enthusiasm for the hospitality sector, and the ability to excel in a bustling atmosphere.


Tavern on Rush will offer two levels of upscale dining, a vibrant bar, a spacious patio, and private dining options, alongside providing room service.


The ideal candidate will possess extensive expertise in overseeing a comprehensive wine selection and a craft cocktail program.

Compensation: Salary range of $75,000 - $80,000 plus benefits.

Key Responsibilities:

  • Maintain a STRONG presence on the floor during service to ensure a seamless guest experience.
  • Design and implement a quarterly beverage strategy to enhance repeat patronage, boost word-of-mouth referrals, and drive sales.
  • Regularly update service protocols and standard operating procedures for the bar in collaboration with the General Manager.
  • Order necessary products and supplies to sustain the craft bar programs and batch systems.
  • Ensure all team members are well-informed about our offerings; develop and conduct ongoing training sessions on wine, cocktails, spirits, and beer.
  • Establish inspection and audit processes to guarantee adherence to craft cocktail and batch recipe standards.
  • Collaborate with the GM to recruit, onboard, train, and supervise all hourly staff, holding the team accountable for consistent service.
  • Engage front-of-house staff through pre-shift meetings focusing on service standards and special guests.
  • Foster positive relationships with guests and address any concerns promptly.
  • Conduct monthly beverage inventory and troubleshoot any discrepancies.
  • Ensure staff compliance with restaurant policies and service standards, administering corrective actions when necessary.
  • Manage cash and receipts by following cash handling and reconciliation protocols.
  • Adhere to all relevant health, safety, and labor regulations.

Qualifications:

Preferred Experience:

  • 5+ years of experience in fast-paced, fine-dining or upscale management.
  • 5+ years managing a wine program with over 200 selections and a craft cocktail program.
  • Proficient in executing multiple private events during regular service hours.
  • Familiarity with POS systems, reservation platforms, and scheduling tools.
  • Strong financial management skills with a proven track record in cost control and profitability.
  • Availability for breakfast, lunch, dinner, and holidays is essential.