AI Business Systems Analyst
4 weeks ago
We are seeking an AI Business Systems Analyst to help us define new and improved customer self-service experiences that harness the capabilities of an AI-driven, conversational platform to deliver an exceptional customer experience.
Key Responsibilities:- Identify and document customer friction points and underutilized opportunities in chat-enabled self-service channels.
- Quantify opportunities that will evolve into new features and improved experiences.
- Work with our Conversational Designers to develop customer-friendly, conversational flows to guide customers to relevant answers and self-service options.
- Evaluate existing capabilities and various workflow automation into the conversational experience to enable customers to self-serve.
- Assist with the development and improvement of the Conversational NLU model.
- Monitor and improve the performance of conversational experience.
- Work with partners to incorporate new features to support corporate initiatives.
- Hands-on experience in the development, training, and tuning of Natural Language Understanding (NLU) models.
- Experience with analyzing the performance of automated self-service platforms based on statistical analysis and bulk session analysis to identify improvement opportunities.
- Experience with producing performance reports to track KPIs.
- Hands-on experience with BotBuilder, Google Dialogflow CX, or some other conversational AI creation environment.
- Strong abilities in sketching, mocking up, and evaluating interaction designs.
- Experience with Generative AI and Large Language Models.
- Desire to learn and grow conversation design skills.
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AI Business Systems Analyst
4 weeks ago
San Jose, California, United States ACL Digital Full timeJob Title: AI Business Systems AnalystWe are seeking an AI Business Systems Analyst to help us define new and improved customer self-service experiences that harness the capabilities of an AI-driven, conversational platform to deliver an exceptional customer experience.You will be responsible for designing and developing conversational interfaces for eBay's...
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AI Business Systems Analyst
3 weeks ago
San Jose, California, United States ACL Digital Full timeAI Business Systems AnalysteBay is seeking an AI Business Systems Analyst to help us define new and improved customer self-service experiences that harness the capabilities of an AI-driven, conversational platform to deliver an exceptional customer experience.Key Responsibilities: Identify and document customer friction points and underutilized opportunities...
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AI Systems Architect
4 weeks ago
San Francisco, California, United States Distyl AI Full timeAt Distyl AI, we're pushing the boundaries of what's possible with Large Language Models (LLMs). As a Lead AI Engineer, you'll be responsible for architecting and delivering production-grade AI systems that transform how our Fortune 500 clients operate.Key Responsibilities:Develop and deploy AI systems that meet the complex needs of our enterprise...
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Business Systems Analyst
4 weeks ago
South San Francisco, California, United States Consultant Specialists, Inc. (CSI) Full timeJob SummaryWe are seeking a highly skilled Business Systems Analyst to join our team at Consultant Specialists, Inc. (CSI). The ideal candidate will have a strong background in AI/ML and experience working in the pharmaceutical industry.Key Responsibilities:Partner with internal stakeholders to identify and analyze requirements to define scope, objectives,...
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AI Business Systems Analyst
3 weeks ago
San Jose, California, United States eBay Inc. Full timeAbout the Role:eBay Inc. is seeking an AI Business Systems Analyst to help us redefine customer self-service experiences by harnessing the capabilities of an AI-driven, conversational voice platform. As a key member of our team, you will partner closely with Product Managers, Conversational Designers, Engineers, and business partners to shape extraordinary...
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Business Analyst with AI Expert
4 weeks ago
San Francisco, California, United States Triunity Software Full timeJob Opportunity:We are seeking a highly skilled Business Analyst with expertise in AI to join our team at Triunity Software Inc. Our company provides IT services and technology solutions to various business verticals like Healthcare, Pharma, Banking, Finance, etc. As a Business Analyst with AI expertise, you will work closely with our clients to understand...
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Senior Business Systems Analyst
4 weeks ago
San Jose, California, United States Cadence Design Systems Full timeCadence Design Systems is seeking a seasoned Business Systems Analyst to join our team. As a key member of our IT organization, you will be responsible for delivering global and cross-functional business applications that meet the needs of our customers.The ideal candidate will have a proven track record of success in business analysis, with a strong...
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Business Systems Analyst
3 weeks ago
South San Francisco, California, United States Consultant Specialists, Inc. (CSI) Full timeJob Summary: We are seeking a highly skilled Business Systems Analyst to join our team at Consultant Specialists, Inc. (CSI). This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.About the Role:Partner with internal stakeholders to identify and analyze...
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Business Analyst with AI Expertise
1 month ago
San Francisco, California, United States Triunity Software Full timeJob Summary:We are seeking a skilled Business Analyst with expertise in AI tools to join our team at Triunity Software Inc. As a Business Analyst with AI expertise, you will work closely with our clients to understand their business needs and develop innovative solutions using AI tools.About the Role:This is a remote position that requires strong analytical...
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Business Analyst with AI Expertise
4 weeks ago
San Francisco, California, United States Triunity Software Full timeJob SummaryWe are seeking a highly skilled Business Analyst with expertise in AI tools to join our team at Triunity Software Inc. As a Business Analyst, you will work closely with our clients to understand their business needs and develop innovative solutions using AI technologies.About the RoleThis is a remote position that requires strong analytical and...
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Business Systems Analyst
4 weeks ago
San Jose, California, United States Santa Clara County Health Plan Full timeJob Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at Santa Clara County Health Plan. As a Business Systems Analyst, you will be responsible for analyzing and improving business processes, identifying areas for improvement, and implementing solutions to increase efficiency and productivity.Key...
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Staff Business System Analyst
4 weeks ago
San Jose, California, United States Zscaler Full timeAbout ZscalerServing thousands of enterprise customers worldwide, including 40% of Fortune 500 companies, Zscaler was founded in 2007 with a mission to make the cloud a safe and secure place for businesses to operate. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation, enabling enterprises to be more agile,...
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AI Systems Engineer
4 weeks ago
San Francisco, California, United States Distyl AI Full timeAt Distyl AI, we're pushing the boundaries of AI innovation to power core operational workflows for the Fortune 500. We're seeking an experienced Frontend Engineer to join our team and help define the future of work with a focus on human value.You will build the UI/UX patterns in which AI is deployed and used by the world's most important institutions....
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AI Business Development Executive
1 week ago
San Francisco, California, United States Obviously AI Full timeAt Obviously AI, our mission is to empower every company to become an AI-driven organization. As a seasoned Account Executive, you will play a pivotal role in expanding our customer base and helping businesses kickstart their AI journey.About the RoleThis is an exceptional opportunity to join a fast-growing startup with a strong vision for the future of AI....
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Software Engineer
1 month ago
San Jose, California, United States Coactive AI Full timeUnlock the Power of AI with CoactiveCoactive is revolutionizing the way businesses harness the power of machine learning to unlock the potential of unstructured data. As a Software Engineer focused on AI solutions, you will be a key contributor to our Solutions team, bridging sales, customer success, product, and engineering.Your primary goal is to ensure...
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Business Systems Analyst
4 weeks ago
San Jose, California, United States United Software Group Full timeBusiness Systems AnalystAt United Software Group, we are seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for developing new features in the Accela application, ensuring it aligns with business requirements and enhances user experience.Key Responsibilities:Develop new features in the Accela...
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Electrical Engineer
4 weeks ago
San Diego, California, United States Shield AI Full timeElectrical Engineer - AI SystemsShield AI is a venture-backed defense technology company dedicated to protecting service members and civilians with intelligent systems. We are seeking an experienced Electrical Engineer to join our team and contribute to the development of state-of-the-art AI products.Key Responsibilities:Lead circuit board designs for the...
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Senior Business Systems Analyst
4 weeks ago
San Francisco, California, United States Saxon Global Full timeAbout the Role:Saxon Global is seeking a highly skilled Data Science and AI Implementation Specialist to join our product team. As a key member of our team, you will be responsible for driving the implementation of key data science and ML products initiatives.Key Responsibilities:Be a go-getter who can wear multiple hats to drive implementation of key data...
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AI Inference Systems Engineer
4 weeks ago
San Francisco, California, United States Perplexity AI Full timeWe are seeking an experienced AI Inference Systems Engineer to join our growing team at Perplexity AI. Our current stack includes Python, C++, TensorRT-LLM, and Kubernetes, providing a unique opportunity to work on large-scale deployment of machine learning models for real-time inference.Key Responsibilities:Develop APIs for AI inference that will be used by...
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Software Engineer
4 weeks ago
San Jose, California, United States Coactive AI Full timeCoactive is revolutionizing the way businesses harness the power of machine learning to unlock the potential of unstructured data. We are seeking a highly skilled Software Engineer to join our Solutions team as an AI Solutions Expert.About the Role:As an AI Solutions Expert, you will be responsible for delivering AI-focused technical solutions with clear...