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Client Relationship Manager

2 months ago


Iowa City, Iowa, United States Chad Burtch - State Farm Agent Full time
Job Overview

Are you a personable and service-oriented individual? Do you thrive in engaging with clients? If so, a position with Chad Burtch - State Farm Agent may be the perfect fit for you. Our agency specializes in offering a range of insurance and financial service products.


Key Responsibilities
  • Build and maintain strong customer relationships, ensuring regular follow-ups as necessary.
  • Deliver timely, accurate, and friendly customer support, which includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Implement a customer-centric, needs-based review process to inform clients about their insurance choices.

What We Offer
  • Group Life Insurance Benefits
  • 401(k) Plan
  • Base salary with commission and bonus opportunities
  • Comprehensive health benefits
  • Paid time off including vacation and personal/sick days

Qualifications
  • Strong interpersonal abilities
  • Exceptional communication skills, both written and verbal
  • Customer-focused mindset
  • Organizational proficiency
  • Self-driven and motivated
  • Attention to detail
  • Proactive problem-solving skills
  • Commitment to excellent customer service
  • Able to work collaboratively in a team setting
  • Capability to manage multiple tasks efficiently
  • Property and Casualty license (must be obtained)

If you possess the drive to excel and envision yourself in this role, we encourage you to explore this opportunity further.