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Sales Process Optimization Specialist

2 months ago

Phoenix, Arizona, United States Home Brands Group LLC Full time
Unlock Franchise Success with Our Sales Program Specialist Role

At Home Brands Group LLC, we're seeking a highly skilled Sales Program Specialist to join our corporate team. As a key member of our sales support team, you'll play a critical role in driving franchise success through process improvement and strategic support.

Key Responsibilities:
  • Optimize Sales Processes: Collaborate with franchisees to identify areas for improvement and implement changes to enhance sales performance and lead generation.
  • Provide Strategic Support: Offer guidance and best practices for improving sales strategies, closing techniques, and sales team management.
  • Monitor Sales Activity: Track sales metrics and performance to ensure smooth transitions from lead generation to closing sales.
  • Develop Performance Improvement Plans: Work with franchisees to create tailored plans to enhance their sales effectiveness.
  • Manage Data and Reporting: Ensure accuracy in sales tracking systems and CRM platforms to enhance overall sales performance.
  • Support Sales Tool Rollout: Assist in training franchisees on new sales tools and ensure they're equipped to manage their sales pipelines effectively.
  • Day-to-Day Support: Provide administrative support for sales tasks, including scheduling and report generation.
  • Document Sales Processes: Create and maintain detailed documentation of sales processes, guidelines, and standard operating procedures for franchisees.

Travel Requirements: Up to 35% travel may be required to support franchisees and enhance the sales program.

Qualifications:

  • Experience in sales support, lead generation, or administrative roles, with a focus on managing customer data.
  • Strong organizational and multitasking skills with attention to detail.
  • Experience in coaching or mentoring sales teams to enhance their skills and performance.
  • Proficiency in CRM systems and sales management tools.
  • Self-motivated and able to work independently while managing multiple tasks.
  • Excellent communication skills, with the ability to engage effectively with franchise teams.
  • Experience with various sales and lead management technologies, including CRM systems, data analytics tools, and project management software.
  • Background in developing and implementing sales strategies that drive revenue growth and improve closing rates.
  • Proven ability to communicate effectively with diverse audiences, including franchisees, corporate teams, and external stakeholders.
  • Bachelor's degree in business or marketing preferred but not required.