Senior Client Manager

6 days ago


Folsom, California, United States PBK Full time

Job Summary:

The Senior Client Manager will serve as a top-level manager in a successful, growing firm. He or she will interact regularly with senior representatives of current and prospective clients. The Senior Client Manager will oversee all client relations for a particular Client or multiple Clients, including project team performance and overall client satisfaction. The Senior Client Manager will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.

Your Impact:

Strategic: The Senior Client Manager will be a key contributor to further defining and guiding the strategic plan. PBK's corporate resources and management team will be made available to assist the Senior Client Manager in meeting these goals.

Operational: The Senior Client Manager will ultimately be responsible for the delivery of services, the development of culture and the execution of processes within the offices. They will oversee client relations, including project team performance and overall client satisfaction.

Marketing/Business Development: The ability to establish and develop relationships with potential clients is essential. They will work closely with the firm's Marketing & Business Development departments to develop new opportunities and build relationships.

Management/Leadership: The Senior Client Manager will promote a support structure to further develop the abilities of the staff. They will also be responsible for staffing projections and overseeing the recruitment of new staff.

Key Responsibilities:

  • Executive Meetings
  • Board Meetings
  • Major Presentations
  • Introduction & Important Issues Meetings
  • Management & Staffing Meetings
  • New Hire Interviews
  • Client Maintenance
  • Business Development
  • Conferences/Seminars
  • High Level QAQC
  • Continuous 5-min Meetings with Production Director & Project Managers

Requirements:

  • Must be a Registered Architect in the State.
  • Must have a minimum of 15 years of experience in the architectural profession with no less than 10 years of experience managing project teams and processes.
  • Must have prior Higher Education experience to be considered. Civic and/or K12 experience is a plus.

Compensation:

The actual offered base salary for California locations will vary depending on factors such as individual qualifications, education, experience, skills, job-related knowledge, work location, and internal equity. We would not anticipate that the individual hired into this role will be at or near the top half of the range provided, but the decision will be dependent on the factors of each individual case. The compensation package may also include incentive compensation in the form of discretionary bonuses in addition to base salary and a full range of medical, financial, and other benefits.

Salary Range:

$142, $213,999.00

Equal Employment Opportunity:

PBK is an Equal Employment Opportunity employer. All qualified applicants can be considered for an opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, criminal history, or any other characteristic protected by law.



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