Billing Specialist
3 days ago
At Area Wide Protective (AWP), we are seeking a highly skilled Billing Specialist to join our team. As a key member of our customer relations department, you will be responsible for delivering exceptional service and contributing to our mission of protecting businesses, people, and time.
Responsibilities:- Enter high volumes of data into various systems timely and accurately for billing purposes
- Make adjustments and handle billing discrepancies and rejections timely and accurately
- Validate, verify, and compare contract agreements as needed
- Provide excellent customer service and provide customers with a positive experience
- Support the team in securing timely payments from customers
- Act as a resource for other functions within AWP
- Answer phones and respond to inquiries using a professional and courteous demeanor
- Provide general office support and peer training as requested
- Comply with all AWP policies, procedures, and safety requirements
- High school diploma or GED required
- 1 year of data entry or relevant experience preferred
- Strong customer service skills
- Basic knowledge of accounting principles and terminology; strong math skills
- Excellent verbal and written communication
- Intense focus on accuracy and attention to detail; organized
- Problem-solving skills
- Critical thinking skills
- Demonstrate high degree of accuracy and attention to detail
- Excellent organizational skills
- Outgoing & assertive personality - not afraid to approach individuals
- Proficiency with Microsoft Office Suite Products (Excel, Word)
- Experience with Microsoft Great Plains and Salesforce software preferred
Employee must be able to successfully handle the physical demands of this position, which include the following:
- Hours of operation are M-F, 8 a.m.- 5 p.m.
- 40-hour work week
- Primarily sedentary or working at a desk
- Occasionally lift and move 10 -25 pounds
- While performing duties of this job, the employee is regularly required to talk or hear
- Proficient literacy
- The employee frequently is required to stand, walk, or reach with hands and arms
- Benefits-eligible 1st of the month following hire.
- All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
- Company paid 50k in basic life insurance.
- Company paid LTD.
- Health Savings and Flex Spending Accounts Available
- 401(k)
- Paid Time Off & Paid Holidays
- AWP named one of America's Greatest Workplaces 2023 for Diversity
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