Service Advisor

2 weeks ago


Sanford, North Carolina, United States Hiester Automotive Full time

Hiester Automotive Group is a family-owned and operated business dedicated to providing an exceptional customer experience. We are seeking a highly motivated and goal-oriented Service Advisor to join our team.

**Job Description:**

Company Overview:

We are a progressive company changing the automotive customer service experience. Our Service Advisors work alongside Customer Advocates to provide world-class service to all who enter our doors.

Salary:

The estimated salary for this position is $55,000 per year, depending on experience.

Responsibilities:
  • Identify required vehicle maintenance and repairs with customers and technicians.
  • Provide detailed explanations of customer concerns and sell needed repairs and additional services.
  • Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Schedule appointments with customers and ensure that all work is completed on time.
  • Maintain CSI at or above company standards and meet dealership's standards for repair and order production.
  • Maintain an organized, clean, and safe work area and participate in required training.
Required Skills and Qualifications:
  • Valid U.S driver's license and reliable transportation.
  • Team-oriented and positive attitude with high energy personality.
  • Ability to multitask and stay focused in a fast-paced environment.
  • Professional appearance and attitude required.
  • Minimum one year service writer experience preferred.
Benefits:
  • Medical, vision, dental, accident, critical illness, short-term and long-term disability plans.
  • Life insurance and 401k with company match.
  • Employee discounts on vehicle purchases, parts, and service.
  • Opportunities for advancement and career growth.


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