Customer Service Representative Specialist
1 week ago
We are seeking an Experienced Customer Service Representative to join our team. This role involves helping customers by providing product and service information and resolving technical issues.
Key Responsibilities:- Handle customer inquiries and complaints with a professional demeanor
- Provide detailed information about products and services offered by Alexia Emerson Insurance Agency
- Process payments accurately and efficiently
- Transact policy changes correctly and in a timely manner
- Document and update customer records based on interactions
Salary: $45,000 - $60,000 per year, depending on experience
Requirements:- Minimum 2 years of insurance customer service, sales, or related experience
- Fluency in Spanish is required
- A valid 440 or 220 license is necessary
- Ability to prioritize tasks and multitask effectively
- Excellent written and verbal communication skills
As a licensed risk advisor, we offer auto insurance, homeowners insurance, renters insurance, life insurance, health insurance, business insurance, and pet insurance. We are actively engaged in the Sanford community and committed to supporting our neighbors whenever possible.
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