Email and Marketing Operations Manager

1 day ago

Seattle, Washington, United States Amazon Full time
About the Role

We are seeking an experienced marketing professional to join our team as an Email and Marketing Operations Manager. As a key member of our marketing team, you will be responsible for driving operational excellence and leading the development of email marketing strategies.

Key Responsibilities
  • Work at both the strategic and tactical level to champion bold, innovative automation and create a vision for long- and short-term marketing operations requirements.
  • Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace.
  • Own overall merchant experience and engagement through email and optimize campaigns based on merchant insights and analysis.
  • Collaborate with Sales operations team on lead management, lead scoring, and effective handover of qualified leads from marketing to sales.
  • Collaborate closely with technical teams, other marketing stakeholders, and international counterparts to deliver tools and templates that can scale.
About the Team

Amazon 'Buy with Prime' helps merchants grow their ecommerce website by offering Prime shopping benefits, including fast, free delivery and a trusted checkout, as well as Reviews from Amazon, and more.

By integrating 'Buy with Prime' services, merchants can attract and convert Prime members and other shoppers on their sites, rely on the world's largest fulfillment network to streamline order fulfillment and inventory management, and let Amazon handle the payment, processing, storage, picking, packing, and shipping of orders—and customer service and returns as well.

Basic Qualifications
  • 4+ years of professional non-internship marketing experience.
  • Experience building, executing, and scaling cross-functional marketing programs.
  • Experience with Excel or Tableau (data manipulation, macros, charts, and pivot tables).
  • 2+ years of experience in Project Management for integrated marketing campaigns.
  • 2+ years of experience driving business through Email/Customer Relationship Management (CRM).
  • Experience utilizing Pardot, Marketo, or similar Marketing Automation platforms.
Preferred Qualifications
  • Experience with Salesforce and Pardot.
  • Experience in Supply Chain industry or B2B.
  • Certification in a Marketing Automation platform.
  • Deep understanding of marketing attribution/analytics and the tools and processes that power it.
What We Offer

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit our website.

Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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