Fraud Program Manager III

2 weeks ago

Pittsburgh, Pennsylvania, United States PNC Full time
Job Summary

PNC is seeking a highly experienced and skilled Fraud Program Manager III to lead our fraud prevention efforts. As a key member of our Strategic Services and Enterprise Architecture organization, you will be responsible for overseeing a fraud program management group and implementing a real-time fraud detection and prevention system.

Key Responsibilities
  • Lead a team of project managers to ensure the execution of organizational programs in support of corporate strategy, with a focus on fraud prevention.
  • Manage the general and detailed planning stages of organizational programs, influencing project decisions to achieve overall program goals.
  • Oversight and accountability for the program budget, while working to ensure success of the program.
  • Evaluate the implementation and effectiveness of the programs and recommend enhancements to programs based on results.
  • Collaborate with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.
Requirements
  • University/college degree in a relevant field, with higher level education such as a Master's degree or PhD desirable.
  • 8+ years of industry experience, with at least 5 years of prior management experience.
  • Strong program management skills in a complex platform development/deployment effort, with the ability to coordinate across multiple stakeholder groups.
  • Experience working with the Actimize fraud platform is a plus.
Competencies
  • Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail, with the ability to process information with high levels of accuracy.
  • Analytical Thinking - Knowledge of techniques and tools that promote effective analysis, with the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
  • Consulting - Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external, with the ability to apply this knowledge appropriately to diverse situations.
  • Effective Communications - Understanding of effective communication concepts, tools, and techniques, with the ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • IT Standards, Procedures & Policies - Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
  • Organizational Leadership - Knowledge of, and ability to use, strategies and skills to enlist others in setting, embracing, and achieving objectives.
  • Problem Solving - Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, with the ability to apply this knowledge appropriately to diverse situations.
  • Project Administration - Knowledge of, and ability to use, organizational strategies, practices, and tools for administering projects.
  • Project Management - Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.
Work Environment

PNC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes equal opportunities for all employees.

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