IT Systems Operations Specialist

2 weeks ago


Athens, Georgia, United States InsideHigherEd Full time
Position Overview:

The IT Systems Operations Specialist plays a crucial role in managing and supporting the technological infrastructure within an academic institution. This position is integral to ensuring the seamless operation of both Linux and Windows systems, alongside various services and infrastructure components.

Key Responsibilities:
  • System Management: Collaborate with a dedicated team to design, operate, and maintain essential systems and services in both virtual and physical environments.
  • Core Services Oversight: Take charge of vital services including file and print management, software licensing, and web hosting, ensuring optimal performance and reliability.
  • Automation and Troubleshooting: Implement automation strategies for server management and address any issues that arise with the applications hosted on these servers.
  • Collaboration: Work closely with fellow system administrators, IT professionals, and web developers to support and enhance instructional and research services.
  • Technical Leadership: Serve as a mentor and technical lead, guiding colleagues in best practices and effective problem-solving strategies.
Qualifications:

Applicants should possess a bachelor’s degree in a relevant field, with preference given to those holding additional certifications. A strong foundation in technical skills, particularly in system support and maintenance, is essential.

Essential Skills:
  • Proficient in troubleshooting hardware, operating systems, and networking issues.
  • Experience with enterprise-level systems and virtualization technologies.
  • Familiarity with security protocols and best practices.
  • Knowledge of automation tools and scripting languages.
Professional Attributes:
  • Demonstrated ability to work collaboratively within a team environment.
  • Strong communication skills, both written and verbal, to effectively interact with diverse stakeholders.
  • Commitment to maintaining high standards of service and productivity.
Work Environment:

This position may require occasional after-hours support and involves physical tasks such as lifting and moving equipment. The role is designed for individuals who thrive in a dynamic and collaborative atmosphere, contributing to the overall success of the institution's IT services.



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