Field Network Specialist
5 days ago
Job Title: Field Network Specialist
Location: Nationwide
Duration: Full-time
Shift Timings: Monday to Friday, 8am to 5pm
Job Summary:
We are seeking a highly skilled Field Network Specialist to join our team at Strategic Systems. As a Field Network Specialist, you will be responsible for providing technical support and maintenance services to our clients' network infrastructure.
Key Responsibilities:
- Provide on-site technical support and maintenance services to clients' network infrastructure
- Install, configure, and troubleshoot network devices, including routers, switches, and firewalls
- Perform network cabling and termination tasks, including CAT5/CAT6 cabling
- Install and configure wireless routers and access points
- Perform PC refresh, desktop replacement, and laptop replacement tasks
- Maintain and analyze network performance, identifying and resolving issues as needed
- Work under general supervision, with minimal guidance
- Travel to client locations as required
Requirements:
- 3+ years of experience in supporting desktops, laptops, and printers
- 3+ years of customer service experience
- CAT5/CAT6 network cabling routing/termination/testing experience
- Ability to work weekends, staggered or late shifts, including evenings and weekends
- Personable and able to interact with a wide range of users and environments
- Ability to work from a bent, crouched, or kneeled position
- Smartphone with tethering/hot spot capabilities
- Laptop
- Basic hand tools
- Valid driver's license
Preferred Qualifications:
- IT rack installation experience
- Conduit/Wiremold installation experience
- Reliable transportation
About Us:
Strategic Systems is a leading provider of IT services and solutions. We have deep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, and operational best practices.
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