Field Network Specialist

5 days ago


Athens, Georgia, United States Strategic Systems Full time
Job Description

Job Title: Field Network Specialist

Location: Nationwide

Duration: Full-time

Shift Timings: Monday to Friday, 8am to 5pm

Job Summary:

We are seeking a highly skilled Field Network Specialist to join our team at Strategic Systems. As a Field Network Specialist, you will be responsible for providing technical support and maintenance services to our clients' network infrastructure.

Key Responsibilities:

  • Provide on-site technical support and maintenance services to clients' network infrastructure
  • Install, configure, and troubleshoot network devices, including routers, switches, and firewalls
  • Perform network cabling and termination tasks, including CAT5/CAT6 cabling
  • Install and configure wireless routers and access points
  • Perform PC refresh, desktop replacement, and laptop replacement tasks
  • Maintain and analyze network performance, identifying and resolving issues as needed
  • Work under general supervision, with minimal guidance
  • Travel to client locations as required

Requirements:

  • 3+ years of experience in supporting desktops, laptops, and printers
  • 3+ years of customer service experience
  • CAT5/CAT6 network cabling routing/termination/testing experience
  • Ability to work weekends, staggered or late shifts, including evenings and weekends
  • Personable and able to interact with a wide range of users and environments
  • Ability to work from a bent, crouched, or kneeled position
  • Smartphone with tethering/hot spot capabilities
  • Laptop
  • Basic hand tools
  • Valid driver's license

Preferred Qualifications:

  • IT rack installation experience
  • Conduit/Wiremold installation experience
  • Reliable transportation

About Us:

Strategic Systems is a leading provider of IT services and solutions. We have deep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, and operational best practices.



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