Director of Surgical Services

4 weeks ago


San Jose, California, United States Hospital Corporation of America Full time
Job Summary

The Director of Surgical Services is a leadership role that oversees the perioperative team, focusing on safe patient care and effective operations management. This position requires a strong understanding of surgical services and the ability to implement solutions to real and potential problems.

Key Responsibilities
  • Lead the perioperative team to ensure safe patient care and effective operations management
  • Identify and implement solutions to real and potential problems affecting the service
  • Participate in service, departmental, and hospital-wide committees to provide ongoing communication
  • Advance the customer experience in Surgical Services
  • Coach subordinates through feedback, critique, and development plans
  • Adhere to all Human Resource policies
  • Effectively communicate departmental, organizational, and industry information to staff
  • Facilitate evidence-based employee engagement practices
  • Build strong relationships and networks to deliver organizational and departmental goals
  • Participate in employee and patient rounding and identify potential future leaders
  • Enforce standards of care for surgical services and develop processes to measure compliance
  • Develop, implement, and evaluate an ongoing surgical services program to ensure quality patient care
  • Monitor compliance with regulatory, accrediting, and hospital policies, as well as environmental, patient, and personnel safety
  • Oversee a PI program to monitor and evaluate critical aspects of care
  • Ensure departmental operational excellence by delivering quality services in accordance with applicable policies, procedures, and professional standards
  • Follow the Hospital Exposure Control Plans/Blood-borne and Airborne Pathogens
  • Enforce safe procedural site and patient verification policy
  • Monitor and respond to quality event reporting
  • Support new program strategies and/or program enhancements to expand patient services
  • Develop, prioritize, and defend capital equipment requests
  • Be responsible for the fiscal management of the department, ensuring proper utilization of organizational financial resources
  • Advance the growth agenda for Surgical Services
  • Strive to become the OR of Choice for physicians, patients, staff, and payers in the community
  • Demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community
  • Develop and build strategic internal and external networks
  • Promote consistent positive patient interactions that advance the agenda of unparalleled patient service
  • Practice and adhere to the 'Code of Conduct' philosophy and 'Mission and Value Statement'
Requirements
  • Bachelor's degree in nursing required
  • Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred
  • 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
  • Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
  • Certified Nursing Operating Room (CNOR) preferred
  • Certified Surgical Services Manager (CSSM) preferred


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