Emergency Support Specialist
4 days ago
Key ResponsibilitiesThis role requires a high level of skill and expertise in crisis intervention, conflict resolution, and de-escalation techniques. The successful candidate will be able to:
- Provide effective support to volunteer phone workers
- Assist with emergent and non-emergent calls
- Participate in program meetings and training sessions
Estimated Salary: $30.06/hour ($62,453/year)We offer competitive pay rates, ranging from $27.06 to $31.06 per hour, depending on experience. In addition, we provide excellent benefits, including medical, dental, and vision coverage, annual wage increases, and generous paid time off.
RequirementsTo be considered for this role, you must have a Bachelor's degree in social sciences, a minimum of one year of experience as a volunteer on the Crisis Line, and knowledge of the public mental health system. You must also be able to demonstrate strong communication skills, empathy, and the ability to work effectively in a call center environment.
Why Join Us?Crisis Connections is committed to providing a supportive and inclusive work environment that values diversity and promotes career development. We believe in fostering resilience and well-being in our employees, which translates to better care for our clients.
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