Network Support Specialist

3 days ago


Draper, Utah, United States ICONMA Full time
Job Description

Job Title: Client Response Services Agent

Job Summary: We are seeking a highly skilled Network Support Specialist to join our team at ICONMA. The ideal candidate will have a strong background in Networking (LAN/WAN) and CRS experience, with a minimum of 3 years of hands-on technical knowledge and troubleshooting skills.

Key Responsibilities:

  • Provide exceptional phone support to clients
  • Troubleshoot complex network issues
  • Collaborate with cross-functional teams to resolve technical issues
  • Stay up-to-date with industry trends and technologies

Requirements:

  • 3+ years of experience in Networking (LAN/WAN) and CRS
  • Strong phone support experience
  • Excellent communication and problem-solving skills

About ICONMA: As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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