Assistant Manager
2 weeks ago
At Five Guys Burgers and Fries, we're looking for a skilled Shift Leader to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer service and leading a high-performing team.
As a Shift Leader, you will be responsible for overseeing the day-to-day activities of our team members, ensuring that every customer receives the best possible experience. You will be expected to implement standard operational procedures, manage inventory, and maintain a clean and safe working environment.
Responsibilities:
- Monitor and observe the daily activities of team members, providing feedback and coaching as needed
- Coordinate with management to ensure seamless execution of opening, daily, and closing procedures
- Develop and implement strategies to improve customer satisfaction and loyalty
- Manage inventory, supplies, and equipment to ensure optimal levels and minimize waste
- Train and develop team members to achieve their full potential
- Address customer complaints in a professional and courteous manner
- Ensure compliance with food safety and sanitation procedures
- Identify and report any safety concerns to management
Requirements:
- 2+ years of experience in a fast-paced restaurant environment
- Proven track record of delivering exceptional customer service
- Strong leadership and communication skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic math skills and accuracy with cash handling
What We Offer:
- Competitive hourly wage
- Free meals
- Flexible scheduling
- Opportunities for advancement
- A fun and fast-paced work environment
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.
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