Retail Sales Assistant Store Manager
4 weeks ago
Barnes & Noble Education, Inc. is seeking a highly motivated and customer-focused Assistant Store Manager to support the daily operation of our retail store. As a key member of our team, you will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager.
Key Responsibilities- Support all store operations and departments in partnership with the Store Manager or General Manager.
- Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
- Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
- Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
- Manage customer and/or employee issues appropriately, timely, and with respect.
- Assist with hiring and training new employees for the sales floor or other departments.
- Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.
- Assist with processing sales transactions involving cash, credit, or financial aid payments.
- 3+ years experience in a retail setting.
- 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
- High school diploma/GED preferred.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Familiarity with financial and customer service principles.
- Basic reading, writing and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem solving skills.
The use of face masks throughout the day and while on campus may also be expected or required.
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing.
In accordance with individual campus requirements, positions may require confirmation of vaccination.
Ability to remain in a stationary position for extended periods. Frequent movement within the store to access various departments, areas, and/or products. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
EEO StatementBarnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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