IT Support Specialist
2 days ago
About the Job
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- We are seeking a skilled IT Support Specialist to join our team at Arka Service. The successful candidate will be responsible for implementing, maintaining, and supporting our corporate and IT infrastructure within a Microsoft Office 365 GCC High environment.
Responsibilities
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- Recommending, building, and establishing processes and procedures to maintain enterprise systems in multiple environments">
- Recommending, selecting, and implementing security policies, procedures, and tools in conjunction with the company's security team">
- Managing and maintaining Data Center systems and Enterprise Applications to include VMWare host, NetApp storage, Windows and Linux servers and various management applications">
- Monitoring system performance, utilization, and trending to ensure system availability, reliability, redundancy and sufficient capacity">
- Providing Level-2/3 support and troubleshooting to resolve issues">
- Working within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure">
- Coordinating support and maintenance activities with outside vendors and contractors">
- Working with users and other personnel for problem resolution">
- Other duties as assigned">
Requirements
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- 7+ years of systems administration experience">
- CompTIA Security+ is required">
- Bachelor's degree in Computer Science or a related subject or equivalent experience">
- Demonstrated hands-on experience with Microsoft and other Cloud environments">
- Networking - Good operating knowledge of networking concepts:">
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- Switching">
- Routing">
- Firewalls">
- Deep understanding of an array of Enterprise compute system such as:">
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- VMWare ESX/vSphere data center virtualization technologies">
- Enterprise storage systems such as NetApp storage systems">
- Enterprise backup systems such as Veeam system backup implementations">
- Windows server domains">
- RedHat, Centos, Ubuntu Linux server">
Salary and Benefits
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- The estimated salary for this position is $120,000 per year, depending on location and experience.">
- We offer comprehensive medical, vision, and dental insurance packages, as well as a 401(k) retirement plan with industry-leading company contributions.">
- Our benefits package also includes three weeks of vacation accrual per year, 13 paid holidays, and continuing education benefits up to $25,000 per year.">
- We value work-life balance and offer four weeks of paid parental leave.">
- Additionally, we provide employee assistance programs, company-paid life insurance, AD&D, short-term and long-term disability insurance, and more.">
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