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Relationship Banker I

2 months ago

Knoxville, Tennessee, United States Regions Bank Full time
Job Description:

At Regions Bank, we are seeking a highly motivated and customer-focused Relationship Banker I to join our team. As a Relationship Banker I, you will play a critical role in providing exceptional customer service, building strong relationships with our customers, and contributing to the growth and success of our bank.

Key Responsibilities:
  • Customer Service: Provide a consistent and optimal customer experience, handling customer transactions, answering questions, and resolving issues in a timely and professional manner.
  • Relationship Building: Develop and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions to meet those needs.
  • Product Knowledge: Educate customers on our products and services, including digital banking options, and assist them in selecting the best solutions for their financial goals.
  • Problem Resolution: Assist customers with problem resolution, including resolving issues with accounts, transactions, and other banking-related matters.
  • Team Collaboration: Work collaboratively with branch team members to achieve sales and service goals, and provide support to colleagues as needed.
Requirements:
  • Education: High School Diploma or equivalent required.
  • Experience: 1 year of banking, cash-handling, and/or customer service experience preferred.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in using a computer and other banking systems.
Benefits:
  • Competitive Pay: Salary range: $34,751 - $41,211 per year.
  • Incentive Pay: Eligible for incentive pay based on performance.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off.