Chief of Staff

1 week ago

South Burlington, Vermont, United States EastRise Credit Union Full time
Job Title: Chief of Staff

Job Summary:

The Chief of Staff will serve as a strategic partner to the VP of HR, supporting the Chief People Officer and leading critical cross-functional projects. This role will play a key role in ensuring the CPO is prepared and focused on the highest impact strategic initiatives for EastRise Credit Union.

Key Responsibilities:

  • Partner with HR team members to design and execute optimal workflows, ensuring appropriate organization and alignment of internal processes.
  • Own the management of initiatives and programs from end to end, ensuring timely delivery and stakeholder engagement.
  • Gain buy-in with key stakeholders and ensure compliance with team member participation in programs and requirements.
  • Communicate priorities, activities, and results to Leadership and the larger organization, ensuring deliverables are met.
  • Build and maintain relationships with mid-level managers to gain a better understanding of business needs and improvements in service of our teams.
  • Lead team meetings, prepare agendas, and follow-through on action items, driving daily/weekly project and program management.
  • Partner with HR team members on their business function initiatives, replicating successful programs, projects, and processes.
  • Prepare the annual and quarterly reporting and planning process, pulling in the right stakeholders and leading timely retrospectives to constantly iterate and improve our processes.
  • Research new processes and technologies to help optimize the way human resources partners with the organization.
  • Use cross-functional knowledge and seek to understand issues, trends, and perspectives that may influence business processes.
  • Connect the dots for key stakeholders to drive increased alignment across business functions.
  • Craft and prepare CPO's internal communications and presentations, exemplifying empathy, inclusivity, and support for diversity and belonging across EastRise.
  • Function as a trusted confidant and sounding board to HR team members on sensitive topics.

Requirements:

  • 5-8 years' experience in combination of operations, product management, program management, strategy, banking, operations, consulting, or an equivalent field.
  • Past experience in managing resourcing/staffing and having worked directly with the C-suite on a regular basis.
  • Ability to track, prioritize, and drive multiple concurrent projects to success.
  • Excellent communicator in written and verbal form, with the ability to collaborate well with peers and executives, and lead and influence across multiple levels and functions of an organization.
  • Entrepreneurial, with a high tolerance for ambiguity and complexity, and efficient with limited resources.
  • Proven experience designing planning at a service and partner-centric company.
  • Financial prowess and ability to create budgets, models, etc.
  • A good sounding board for others, with low ego, and ability to anticipate the needs of a busy executive and their direct reports.
  • Highest level of integrity and management of confidential information.
  • Strong emotional intelligence – someone who can read people, understand their motivation and background, understand what their needs/wants, and the ability to play to different audiences.

Benefits:

  • Great medical, dental, and vision insurance options.
  • Mental health benefits.
  • Dental & Vision Benefits.
  • 11 observed holidays.
  • Variable compensation is based on credit union performance.
  • 401(k) plan to help save for your future.

EastRise Credit Union is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by law.

This role will be in the South Burlington and Montpelier on a hybrid schedule – Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

Salary ranges are dependent on a variety of factors, including qualifications, experience, and geographic location.

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