Redemption Solutions Specialist
6 days ago
We are seeking an experienced professional to join our team as a Redemption Specialist. In this role, you will be responsible for creating solutions for our customers to reinstate their loan while providing exceptional customer service. You will work closely with our operations team to maintain positive relationships and communication during the reinstatement process.
Key Responsibilities
- Create solutions for customers to reinstate their loan
- Provide excellent levels of customer service
- Maintain positive working relationships and communication with the operations team
Requirements
- 2+ years of customer service and/or collections experience on the phone
- Agile in a fast-paced environment
- Value diversity
- Comfortable working on site and having availability weekdays from 8am-5pm
Compensation and Benefits
We offer a competitive salary of approximately $45,000 per year, as well as comprehensive benefits including medical, dental, and vision coverage. We also offer 401(K) and company-paid life insurance policy, short and long-term disability coverage, and tuition reimbursement.
Estimated Salary: $45,000 per year
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