Technical Sales Solutions Specialist

5 days ago


Fort Worth, Texas, United States Difenda Inc. Full time
About the Role

We are seeking a highly skilled Technical Sales Solutions Specialist to join our team at Difenda Inc. This is a unique opportunity to leverage your expertise in IT security operations and customer service to drive business growth.

Key Responsibilities
  • Collaborate with our C3 delivery and revenue teams to provide exceptional customer experiences, ensuring that customers understand our services and value proposition.
  • Maintain a deep understanding of our services, including security operations, threat intelligence, information protection, and more.
  • Support internal training initiatives and participate in customer sessions to educate stakeholders on our solutions.
  • Develop high-level customer solutions, including pricing, and Statements of Work (SOW) agreements.
  • Prepare customer proposals, RFPs, RFIs, and other sales materials, such as slide decks and product quotes.
  • Engage in partnership management activities, including obtaining necessary certifications and staying informed about technical partnerships.
Requirements and Qualifications
  • A minimum of 5 years of experience in IT security operations or related fields.
  • A strong background in customer service and communication, with excellent interpersonal skills.
  • Experience in service delivery, proposal development, and agreement negotiation.
  • A solid understanding of IT security processes, including security operations, threat intelligence, and more.
  • One or more relevant security or technology-specific certifications.
  • Familiarity with Agile methodologies, such as Lean, Scrum, and Kanban.
  • Strong analytical, problem-solving, and time management skills.
  • The ability to work independently and collaboratively as part of a team.
What We Offer

Difenda Inc. offers a competitive salary range of $120,000 - $180,000 per year, depending on experience. Our remote work policy allows for flexibility and work-life balance. We also offer opportunities for professional growth and development, as well as a comprehensive benefits package.



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