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Manufacturing and Logistics Customer Service Representative

2 months ago


Dallas, Texas, United States Ultimate Staffing Full time
Account Representative - Order to Cash

We are seeking an experienced Account Representative to manage customer relationships, ensure timely order fulfillment, and drive revenue growth in a dynamic manufacturing and logistics environment.

Key Responsibilities:
  • Contract Review and Analysis
  • New Account Setup, including Credit Management and Onboarding
  • Order Management, including Entry, Status Updates, and Changes
  • Coordinate Delivery and Installation Dates
  • Production Build and Inventory Updates
  • Billing and Invoice Reconciliation
  • Ad Hoc Reporting and Data Analysis
Requirements:
  • 4+ years of experience in customer service, preferably in a manufacturing or logistics environment
  • Excellent time management, cross-team communication, and analytical skills
  • Technical experience with SAP, MRP, EDI, ERP Systems, and Microsoft Excel
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package
Equal Employment Opportunity:

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone has the opportunity to thrive.