Manufacturing Customer Service Representative
1 month ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Mid Cal Labor Solutions. As a key member of our customer service department, you will be responsible for providing exceptional support to our manufacturing customers, ensuring their needs are met and exceeded.
Key Responsibilities- Coordinate activities between customer service department, customers, and personnel to ensure seamless communication and resolution of customer issues.
- Manage customer service inquiries, direct calls to appropriate personnel, and follow up with return calls as required.
- Maintain accurate and up-to-date customer service records, including history files, print control files, and repair/file logs.
- Assist with preparation of training programs, including advertising, mail outs, and customer communications.
- Prepare and present quotes for repairs and spare parts, ensuring timely and accurate delivery.
- Input customer service and related engineering job/project cost data into the accounting system.
- Perform other customer service-related tasks as directed.
- High school graduate or equivalent.
- Proficient in Microsoft Office, including Word, Access, and Excel.
- Proven experience reading and understanding technical manuals.
- Excellent phone and written communication skills.
- Professional and collaborative attitude.
- Ability to work overtime as needed.
- Documented US Citizenship or Legal Permanent Resident status.
- 4 years of customer service experience in a manufacturing or technical setting.
- Knowledge of SyteLine and ACT a plus.
This is a full-time position that requires occasional lifting and/or moving up to 25 lbs, climbing stairs, keyboarding, standing, bending, sitting, reaching, seeing, hearing, speaking, and understanding English, and walking.
-
Manufacturing Customer Service Representative
2 weeks ago
Dallas, Texas, United States Mid Cal Labor Solutions Full timeJob Title: Manufacturing Customer Service RepresentativeJob Summary:We are seeking a highly skilled Manufacturing Customer Service Representative to join our team at Mid Cal Labor Solutions. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and...
-
Dallas, Texas, United States Mid Cal Labor Solutions Full timeJob SummaryMid Cal Labor Solutions is seeking a skilled Manufacturing Customer Service Representative to coordinate activities between customers and the Customer Service Department. The ideal candidate will have excellent communication skills, technical knowledge, and experience in a manufacturing setting.Key ResponsibilitiesCoordinate customer needs with...
-
Manufacturing Customer Service Representative
4 weeks ago
Dallas, Texas, United States Mid Cal Labor Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Manufacturing Customer Service Representative to join our team at Mid Cal Labor Solutions. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and...
-
Customer Service Representative
3 weeks ago
Dallas, Texas, United States Precision Door Service Full timeAbout Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Precision Door Service Full timeAbout Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. We are committed to delivering exceptional customer service and providing a safe and reliable experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...
-
Customer Service Representative
4 weeks ago
Dallas, Texas, United States Aegis Worldwide Full timeJob Title: Customer Service RepresentativeJob Overview:Aegis Worldwide is seeking a dedicated and detail-oriented Customer Service Representative to join their team. This position is crucial to maintaining our commitment to exceptional customer service and support within the B2B sector.Key Responsibilities:Respond promptly and professionally to high volumes...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Precision Door Service Full timeAbout Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. We pride ourselves on our commitment to customer satisfaction and our team of professional and certified technicians.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...
-
Customer Service Representative
4 weeks ago
Dallas, Texas, United States Clopay Door Full timeCustomer Service Representative Job DescriptionClopay Corporation is seeking a highly skilled Customer Service Representative to join our team in Carrollton, Texas. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and resolving their issues in a timely...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Atkore International Full timeCustomer Service RepresentativeAbout the Role:Atkore International is seeking a Customer Service Representative to join our team in Dallas, TX. As a key member of our sales team, you will be responsible for handling customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner.Key Responsibilities:...
-
Customer Service Representative
4 days ago
Dallas, Texas, United States Atkore International Full timeJob Summary:Atkore International is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling customer inquiries, processing orders, and providing exceptional customer service.Key Responsibilities:Process customer orders and quotes in a timely and accurate...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Atkore International Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Atkore International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:• Process customer...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Atkore International Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Atkore International. As a key member of our customer-facing team, you will be responsible for handling customer inquiries, processing orders, and providing exceptional customer service.Key ResponsibilitiesProcess customer orders, quotes, credits, and returns in...
-
Customer Service Representative
4 weeks ago
Dallas, Texas, United States Loloi Rugs Full timeAbout Loloi RugsLoloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. As a family-owned and led company since 2004, we've grown rapidly, expanding our diverse team to hundreds of employees, investing in multiple distribution facilities, introducing thousands of products, and earning the...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Daltile Full timeCustomer Service RepresentativeDal-Tile is seeking a skilled professional to fill the role of Customer Service Representative. This position plays a crucial part in supporting both internal and external customer relationships, ensuring seamless communication and resolution of customer inquiries.Key Responsibilities:Assist the Regional Credit Manager in...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Callaway Golf Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Callaway Golf. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle a high volume of incoming calls from Callaway Golf...
-
Customer Service Representative
1 month ago
Dallas, Texas, United States Callaway Golf Full timeAbout Callaway GolfCallaway Golf is a leading manufacturer of premium golf clubs, balls, and performance gear. We're committed to innovation and creating superior products that make every golfer a better golfer.Job OverviewThe Customer Service Representative is responsible for handling a high volume of incoming calls from Callaway Golf accounts and...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Atkore Full timeJob SummaryAtkore is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key ResponsibilitiesProcess customer orders, quotes, credits, and returns applications in a timely...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Daltile Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Customer Account Representative to join our team at Daltile. As a key member of our organization, you will play a critical role in supporting both internal and external customer relationships.Key ResponsibilitiesAssist the Regional Credit Manager in supporting customer relationships and...
-
Customer Service Representative
4 weeks ago
Dallas, Texas, United States Callaway Golf Full timeAbout Callaway GolfCallaway Golf is a leading manufacturer of premium golf clubs, balls, performance gear, and accessories worldwide. Our company is committed to innovation, pushing the limits of performance, and creating demonstrably superior products designed to make every golfer a better golfer.Job OverviewThe Customer Service Representative is...
-
Customer Service Representative
1 month ago
Dallas, Texas, United States Manna Pro Full timeAbout Manna ProManna Pro Products, LLC is a leading manufacturer and marketer of animal nutrition and care products. We are committed to delivering high-quality products and exceptional customer service to our customers and consumers.Job SummaryWe are seeking a Customer Service Representative to join our team and help us provide outstanding customer...