Member Service Representative

3 weeks ago


Columbus, Ohio, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide member service by maintaining a clean and organized sales floor, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and process member purchases.
  • Maintain self-checkout area, resolve member issues, and promote Sam's Club products and services.
  • Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with training of Member Frontline Service associates on company processes and procedures.
Requirements
  • Customer Service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and provide excellent member service.
  • Basic math skills and ability to handle cash and operate a cash register.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer

At Sam's Club, we offer competitive pay, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://www.walmartcareers.com/benefits.



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