Member Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.
Key Responsibilities- Provide member service by maintaining a clean and organized sales floor, restocking merchandise, and assisting members with purchasing decisions.
- Resolve member issues and concerns in a professional and courteous manner.
- Process member purchases, handle returns and exchanges, and assist with payments.
- Assist with training new associates on company processes and procedures.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Customer service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and multitask.
- Strong communication and problem-solving skills.
- Ability to lift up to 25 pounds and stand for long periods.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which offers tuition reimbursement and career development opportunities.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://www.walmartcareers.com/benefits.
The hourly wage range for this position is $16.00 to $23.00*. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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