Insurance Client Advocate

1 week ago


Fort Wayne, Indiana, United States Brotherhood Mutual Full time
Key Responsibilities

You will be responsible for providing timely and accurate responses to customer inquiries, processing policy renewals, and creating marketing campaigns for agents and account executives. Additionally, you will prepare quotes for small policy requests, communicate payment status and billing issues, and collaborate with colleagues to gather application data and best practices.

The successful candidate will be able to learn and maintain knowledge of insurance coverage and forms, document files and actions, and provide detailed reports as required. A high school diploma or equivalent is necessary, along with two years of general business, insurance, or related experience. Holding or obtaining the CISR designation and P&C or L&H agent license is also expected.



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