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Patient Service Representative

2 months ago

Fairbanks Alaska, United States Foundation Health, LLC Full time
Job Title: Patient Service Representative

About Foundation Health, LLC

Foundation Health, LLC is a leading healthcare provider dedicated to delivering exceptional patient care and service. As a trusted partner in the community, we strive to create a safe and secure environment for our patients and visitors.

Our commitment to excellence is reflected in our state-of-the-art facilities and our team of dedicated healthcare professionals. We are proud to offer a unique blend of clinical expertise and compassionate care, making us a leader in the industry.

Job Summary

We are seeking a Patient Service Representative to join our team. This role is responsible for providing exceptional service to patients and visitors, ensuring a safe and secure environment, and providing support services to patients.

Responsibilities:

  • Provide outstanding customer service by greeting and acknowledging patients, visitors, and co-workers as they enter and exit our facilities.
  • Ensure patient safety by screening patients and visitors according to established protocols, including temperature screening and monitoring.
  • Provide distribution services of requested items between various departments as needed.
  • Transport patients safely and efficiently between various departments.
  • Collect and disinfect patient care equipment and reusable items.
  • Follow established protocols for patient care and safety.

Requirements:

  • High school diploma or equivalent working knowledge.
  • BLS certification required upon hire.
  • Physical ability to stand for long periods of time.
  • Interpersonal skills to operate in a direct patient contact environment.
  • Ability to interpret verbal and written information and effectively communicate with others.

Preferred Qualifications:

  • Six months' previous healthcare or customer service experience.
  • Knowledge of medical terminology.

Benefits:

  • $20 per hour.
  • Shift Differential, Annual Increases, Paid Time Off.
  • Medical, vision, dental, 401k with employer match.
  • FHP Tuition Assistance, Student Loan Forgiveness.
  • Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services).