Customer Service Representative

4 weeks ago


Fairbanks, Alaska, United States U-Haul Full time
Customer Service Representative Job Summary

U-Haul is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys.

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers on products and services
  • Prepare rental invoices and accept equipment returned from rental

Requirements:
  • Valid driver's license and good driving record
  • High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around an office and occasionally outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

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