Operational Manager

3 weeks ago


Hershey, Pennsylvania, United States PennState Health Full time

Job Description & Requirements



Specialty:
OR - Operating Room

Discipline:
RN

Duration:
Ongoing
36 hours per week

Shift:
12 hours, days, flexible

Employment Type:
Staff

SUMMARY OF POSITION:


In partnership with the Medical Director, Outpatient Director and Clinical Department(s), this position is responsible for the practice management, operations and coordination of the day-to-day clinical and business activities for high volume, multi-specialty and/or multi-disciplinary site(s).

Responsible for the interviewing, hiring, supervision, discipline and staff development; capital and operational budget oversight/management; efficient utilization of resources; developing policies and procedures; both new employee orientation and ongoing education of staff, and management of quality improvement initiatives to enhance clinical, operational, quality and cost efficiency and the patient experience on an on-going basis.


ESSENTIAL DUTIES:
The percentage of time spent performing essential functions is 95%.

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Perform at a level of clinical and business management able to handle high volume, multi-specialty, and/or multi-disciplinary patient populations.

Competent in clinical practice for all services provided at practice site.

Practices according to Nursing Department Practice Standards.

Performs clinical care functions 10-50% depending on size of practice.

Serves as the operational expert of daily clinic operational matters.

Engages leadership, faculty and staff in decision making process.

Works in collaboration with Clinical Department(s) and Medical Group leadership on issues that impact the practice.

Develop new policies, procedures and protocols in collaboration with the Medical Director, Outpatient Director, Professional Practice Nurse Leaders and Nurse Educators.

Explain, interpret and enforce hospital standards and policies.

Perform staffing analysis for high volume, multi-specialty and/or multi-disciplinary in conjunction with the Medical Director and or Outpatient Director to determine appropriate skill and staffing levels needed to assist the assigned facility.


Monitor adequacy and multi competencies of staffing levels; implement appropriate in-service training and cross-training to ensure availability of competent, trained support staff; implement appropriate orientation and ensure competencies; promote continuing education for all staff to enhance patient care and professional staff development.

Recruit, hire, coach and evaluate staff, determining salary.

Provide progressive discipline for all specialties/disciplinaries, if applicable.

In conjunction with the Medical Directors, Outpatient Director and Operations Director(s) establish goals and objectives to optimize operations and program development .


MINIMUM QUALIFICATION(S):
Bachelor's degree in Nursing required.

Five (5) years of related experience required.


Currently licensed to practice as a Registered Nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact.


PREFERRED QUALIFICATION(S):
Previous ambulatory experience preferred.

Why Choose Penn State Health?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. As a leader in healthcare, we strive to provide the highest standard of care to our patients, while also fostering a culture of excellence and innovation within our organization.

At Penn State Health, we believe in the importance of work-life balance and offer a range of benefits to support our employees' overall well-being. We also invest in our employees' professional development, providing opportunities for growth and advancement within the organization.



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