Claims Specialist
1 day ago
We are seeking a highly skilled Claims Specialist - Design Professional to join our team at AXA XL Ltd. As a key member of our claims team, you will play a critical role in managing and resolving professional liability claims for architects and engineers.
Key Responsibilities:- Proactively manage Design Professional liability claims across multiple jurisdictions, including initial review, coverage evaluation, developing resolution strategies, and ensuring ongoing communication with stakeholders and claims management.
- Utilize robust technical skills and subject matter expertise to handle complex and difficult claims within authority level, with a focus on setting timely appropriate reserves.
- Partner with defense counsel in setting and pursuing effective and cost-efficient litigation strategies consistent with AXA XL litigation management best practices.
- Evaluate settlement value and negotiate claims and litigated matters within authority, as well as participate in mediations and settlement conferences.
- Coordinate and manage communications with internal colleagues and key external stakeholders, ensuring the highest level of customer service.
- Ensure all documentation is present in the claim file and ensure that Claims Handler Guidelines and protocols are followed.
- Maintain high-quality relationships with insureds and brokers through frequent contact and responsiveness to their needs.
- Active participation in marketing and promotional activities with some component of public speaking.
- Bachelor's degree required; Juris Doctor (JD) preferred.
- Intermediate level professional liability claims-handling experience.
- Insurance adjuster licenses for all states requiring licenses, or willingness to immediately obtain such licenses upon starting employment.
- Proactive and Results-Oriented File Handling: ability to proactively manage assigned claims, approach tasks proactively, and anticipate needs.
- Analytical and Technical Skills: robust analytical and technical skills to handle complex and difficult claims applying sound judgment skills.
- Collaboration: ability to collaborate with claims management on large and complex losses.
- Communication: excellent verbal and written communication, presentation, and influencing skills.
- Ethics: handle responsibilities with integrity and to the highest standards of professionalism.
- Continuous Improvement Focused: willingness to ask questions and explore new ideas.
- Client-Service Oriented: focus on value at all points in the claims experience, delivering on our promise to our clients.
AXA XL Ltd is a leading provider of insurance and reinsurance solutions. We are committed to equal employment opportunity and strive to create an inclusive culture where everyone can bring their full selves to work and reach their highest potential.
We offer a wide range of benefits, including competitive retirement savings plans, health and wellness programs, and flexible working arrangements. We also provide opportunities for professional development and career advancement.
At AXA XL Ltd, we are passionate about protecting what matters most for our clients and communities. We are committed to sustainability and have established a comprehensive sustainability strategy, called 'Roots of Resilience', which focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
We are proud to be a signatory to the UK Women in Finance Charter and have been named to the Diversity Best Practices Index. We also offer a range of employee benefits, including enhanced family-friendly leave benefits and robust support for flexible working arrangements.
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