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Claims Review Specialist

2 months ago


New York, New York, United States City of New York Full time
Job Summary

We are seeking a highly skilled Claims Review Specialist to join our team at the City of New York. As a Claims Review Specialist, you will be responsible for reviewing and processing claims for potential SNAP benefit overpayments.

Key Responsibilities
  • Review and process claims for potential SNAP benefit overpayments using USDA/FNS/OTDA SNAP benefit rules for eligibility and claim development.
  • Determine the overpayment start date, claim period, claim type, and claim amount using the application of SNAP benefit rules and retrospective budgeting.
  • Complete claim packets and process manual/electronic paperwork for manual collections on closed SNAP claims.
  • Initiate actions to implement IPV sanctions, lift IPV sanctions, or process FH decisions/packets on claim cases.
  • Obtain collateral information/documentation as needed and prepare electronic and paper eligibility forms following the review of information sources.
Requirements
  • Completion of 30 semester credits at an accredited college or university, or a four-year high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas: interviewing, gathering information, preparing documentation, bookkeeping, customer service, or dealing with social service agencies.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and challenging environment.
  • Professional development and growth opportunities.