System Analyst Position

1 week ago


Memphis, Tennessee, United States Gateway Group Personnel Full time

We are seeking a skilled System Analyst to join our team at Gateway Group Personnel in the Memphis area. This is an onsite position that requires strong technical skills and attention to detail.

  • Provides technical support to resolve issues related to system hardware, network connections, and configuration problems.
  • Installs, configures, and maintains end-users computers, printers, and other devices.
  • Maintains network security integrity through account creation and removal.
  • Monitors and responds to help desk requests, resolving issues and documenting solutions.
  • Develops and maintains automated processes to keep end-users computers up-to-date.
  • Maintains accurate inventories of network computer equipment.
  • Evaluates software and hardware for research and development purposes.
  • Participates in server and infrastructure upgrades and configuration changes.
  • Drafts and maintains documentation for area of responsibility.
  • Participates in an on-call schedule and responds to calls based on department policies.

QUALIFICATIONS:

  • Minimum of three years' experience in a 50+ user/multi server environment.
  • Superior organizational skills and attention to detail required.
  • Ability to quickly learn new technology and products.
  • Ability to work with all levels of staff within and outside of IT.
  • Be able to work independently or in a team environment.
  • Good analytical and problem-solving skills.
  • Dependable and flexible when necessary.
  • Strong guest service and results orientation.


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