System Analyst Position
1 week ago
We are seeking a skilled System Analyst to join our team at Gateway Group Personnel in the Memphis area. This is an onsite position that requires strong technical skills and attention to detail.
- Provides technical support to resolve issues related to system hardware, network connections, and configuration problems.
- Installs, configures, and maintains end-users computers, printers, and other devices.
- Maintains network security integrity through account creation and removal.
- Monitors and responds to help desk requests, resolving issues and documenting solutions.
- Develops and maintains automated processes to keep end-users computers up-to-date.
- Maintains accurate inventories of network computer equipment.
- Evaluates software and hardware for research and development purposes.
- Participates in server and infrastructure upgrades and configuration changes.
- Drafts and maintains documentation for area of responsibility.
- Participates in an on-call schedule and responds to calls based on department policies.
QUALIFICATIONS:
- Minimum of three years' experience in a 50+ user/multi server environment.
- Superior organizational skills and attention to detail required.
- Ability to quickly learn new technology and products.
- Ability to work with all levels of staff within and outside of IT.
- Be able to work independently or in a team environment.
- Good analytical and problem-solving skills.
- Dependable and flexible when necessary.
- Strong guest service and results orientation.
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