Business Systems Analyst

4 days ago

Memphis, Tennessee, United States West Fraser, Inc Full time
Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at West Fraser, Inc. As a Business Systems Analyst, you will play a critical role in working closely with the business, sales, and shipping teams to determine their requirements and collaborate with technical teams to facilitate changes.

Key Responsibilities:

  • Work with business users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order to Cash functionality within West Fraser's various lines of business.
  • Capture business needs and translate those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business.
  • Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed.
  • Provide training to business users on Order to Cash applications and configurations.
  • Participate in the development process in a support role through the software product lifecycle.
  • Collaborate with cross-functional integrated teams to address business and adoption issues.
  • Contribute to the successful rollout of JDE enhancements.
  • Triage reported defects and document root cause analyses to avoid production service interruptions.
  • Assist business with month-end, year-end closing procedures.
  • Periodically check and fix issues that come up in integrity and reconciliation reporting.
  • Review and make recommendations for application of JDE system patching or updates.
  • Communicate application problems and issues to key stakeholders.
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
  • Conduct research on emerging application development software products, languages, and standards.
  • Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements.
  • Manage assigned tickets and work packages using ServiceNow and JIRA.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 5+ years' experience with business systems analysis, requirements authoring, and hands-on application support in large enterprise environments.
  • Experience in design and implementation of JDE modules.
  • Experience with Order to Cash lifecycle, Accounts Receivables, inventory management, and manufacturing processes.
  • Successfully completed at least one full implementation involving multiple site configuration setup with proven incorporation of structured planning and testing processes.
  • Experience with business process analysis and follow-through improvement implementations.

What We Offer:

  • Competitive starting pay.
  • On-the-job training.
  • A culture that strongly believes in promoting from within.
  • Medical, dental, and 401k plans with company matching and retirement contribution.
  • Life insurance and short and long-term disability.
  • Paid vacations and holidays.
  • Potential relocation assistance.

West Fraser is a growing, diversified wood products company with over 60 facilities in North America and Europe. We are the world's largest softwood lumber producer. Our investments include a climate-controlled mill, modern, competitive manufacturing facilities, product innovation, and bioenergy. These investments are adding up to a bright future. Safety is one of West Fraser's core values, and our employees can expect a challenging, stable work environment with career development opportunities.

How to Apply:

If you are ready to build your career in a company that thrives on growth, internal promotions, training, safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser: www.westfraser.com/jobs

We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please apply through our online application process. Be sure to attach your resume to your online profile as resumes will not be accepted at the site. No phone inquiries, please.

West Fraser believes inclusive, diverse teams build a more vibrant workforce, safer operations, and a stronger company overall. We strive to create workplaces and leadership teams that are reflective of the diverse communities we are a part of. We will not discriminate against any applicant for employment on the basis of race, gender, national origin, or any other protected legal characteristic.

West Fraser is an Equal Opportunity Employer M/F/V/D & Drug-Free Workplace

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