System Analyst

4 hours ago


Memphis, Tennessee, United States Gateway Group Personnel Full time

We are seeking a skilled System Analyst to join our team at Gateway Group Personnel in the Memphis area. This is an onsite position, and we are looking for a candidate who is comfortable working in a fast-paced environment.

  • Provide technical support to resolve issues related to system hardware, network connections, and configuration problems.
  • Install, configure, and maintain end-user computers, printers, and other devices.
  • Maintain network security integrity by creating and removing user accounts, monitoring logs, and responding to help desk requests.
  • Develop and maintain automated processes to keep end-user computers up-to-date with the latest software and security patches.
  • Evaluate software and hardware for research and development purposes.
  • Participate in server and infrastructure upgrades, including hardware, operating system, and email administration.
  • Draft and maintain documentation for area of responsibility.
  • Participate in an on-call schedule and respond to calls based on department policies.

Requirements:

  • Minimum of three years' experience in a 50+ user/multi-server environment.
  • Superior organizational skills and attention to detail required.
  • Ability to quickly learn new technology and products.
  • Ability to work with all levels of staff within and outside of IT.
  • Good analytical and problem-solving skills.
  • Dependable and flexible when necessary.
  • Strong guest service and results orientation.


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