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HVAC Service Department Director

2 months ago

Nampa, Idaho, United States Wickstrom Plumbing, Heating, Cooling Full time
Job Title: HVAC Service Department Manager

We are seeking an experienced HVAC Manager to join our team at Wickstrom Plumbing, Heating, Cooling. As a key member of our leadership team, you will play a pivotal role in ensuring the utmost comfort in our clients' homes.

Responsibilities:
  • Mentor and train technicians to assess homeowners' HVAC needs and recommend appropriate products and services.
  • Track and analyze sales reports, including KPIs, closing rates, leads, and follow-up, to improve team performance.
  • Engage with customers, addressing their questions and concerns, and inspect HVAC equipment to make informed decisions regarding their comfort solutions.
  • Stay up-to-date with the latest HVAC products and technologies to explain their benefits clearly and accurately to customers.
  • Lead and motivate a team of comfort advisors to achieve sales goals and maintain high customer satisfaction.
  • Participate in staff meetings and training sessions to stay current with industry developments.
  • Collaborate with other departments to identify opportunities for business growth and enhance customer experience.
Requirements:
  • 3+ years of HVAC managerial experience.
  • Valid driver's license and clean driving record.
  • Willingness to undergo a background check and drug test.
  • Growth mindset, willingness to learn, high ethics, and a desire to make a significant income.
Benefits:
  • Competitive salary range: $60,000-$200,000 annually.
  • Simple IRA retirement plan with a 3% company match.
  • Fully paid health benefits (Blue Cross PPO).
  • Vision and dental benefits.
  • 10 days PTO plus 6 paid holidays.
  • Gas card.
  • Tool purchasing program.
  • Company iPad/tablet.
  • Monthly employee events.
  • Flexible hours available upon request.
  • Relocation assistance.

At Wickstrom Plumbing, Heating, Cooling, we value our employees and offer a supportive work environment. If you are a motivated and experienced HVAC Manager looking for a new challenge, we encourage you to apply.