Dental Treatment Coordinator
2 weeks ago
Job Title: Dental Treatment Coordinator
About the Role:
We are seeking a highly organized and detail-oriented Dental Treatment Coordinator to join our team at Southwest Oral Surgery. As a Treatment Coordinator, you will play a vital role in providing exceptional patient care and supporting our clinical team.
Key Responsibilities:
- Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically.
- Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently.
- Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management.
- Collaborate with the clinical team to ensure an excellent patient experience.
- Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients.
- Maintain confidentiality of all patient information in accordance with HIPAA regulations.
What We Offer:
- Health, Dental, Vision, Life Insurance
- Paid Time Off
- 401(k)
- Short/Long Term Disability
- Employee Assistance Program
- National Discount and Rewards Marketplace
- BLS/CPR Certification
- Career Path Advancement to clinical or management positions
Requirements:
- High school diploma or equivalent required.
- One year of customer service experience.
- Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking.
Preferred Qualifications:
- Understanding of dental terminology.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Attention to detail
Southwest Oral Surgery:
We are dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance.
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