Dental Treatment Coordinator

2 weeks ago


Glendale, Arizona, United States Southwest Oral Surgery Full time

Job Title: Dental Treatment Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Dental Treatment Coordinator to join our team at Southwest Oral Surgery. As a Treatment Coordinator, you will play a vital role in providing exceptional patient care and supporting our clinical team.

Key Responsibilities:

  • Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically.
  • Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently.
  • Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management.
  • Collaborate with the clinical team to ensure an excellent patient experience.
  • Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients.
  • Maintain confidentiality of all patient information in accordance with HIPAA regulations.

What We Offer:

  • Health, Dental, Vision, Life Insurance
  • Paid Time Off
  • 401(k)
  • Short/Long Term Disability
  • Employee Assistance Program
  • National Discount and Rewards Marketplace
  • BLS/CPR Certification
  • Career Path Advancement to clinical or management positions

Requirements:

  • High school diploma or equivalent required.
  • One year of customer service experience.
  • Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking.

Preferred Qualifications:

  • Understanding of dental terminology.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail

Southwest Oral Surgery:

We are dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance.



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