Customer Relationship Manager

6 days ago


Laurel, Mississippi, United States Galaxy Electronics Associates Inc Full time
Job Overview

Galaxy Electronics Associates Inc is hiring an Inside Sales/Customer Service Representative to join our team. As a representative, you will be responsible for delivering exceptional sales and customer service experiences.

We offer competitive compensation and a dynamic work environment where you can grow and develop your skills.

This is an excellent opportunity for individuals who are passionate about customer service and sales.

Key Responsibilities
  • Respond to inbound calls and emails in a timely and professional manner.
  • Manage customer inquiries, provide product information, process orders, and ensure client satisfaction.
  • Craft solutions that meet customers' needs and expectations by utilizing premade scripts to address various customer service topics.
Requirements
  • A high school diploma or equivalent.
  • Previous experience as a Customer Service Representative or in a similar role is preferred.
  • Excellent phone and verbal communication skills.
  • Understanding of active listening techniques.
Compensation

The estimated salary for this position is $55,000 per year, depending on experience and qualifications.



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