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Assistant Branch Manager

2 months ago

West Harrison, Indiana, United States Civista Bank Full time
Job Summary

Civista Bank is seeking a highly motivated and experienced Assistant Branch Manager to lead our team in delivering exceptional customer service and driving sales growth. As a key member of our branch team, you will be responsible for overseeing daily activities, coaching and developing staff, and building strong relationships with customers.

Key Responsibilities
  • Customer Service and Sales
    • Provide exceptional customer service and build strong relationships with customers to drive sales growth and customer satisfaction.
    • Assess customer needs and recommend products and services to meet those needs.
  • Team Leadership
    • Coach and develop staff to achieve sales excellence and deliver world-class customer service.
    • Lead by example and demonstrate a strong work ethic and commitment to excellence.
  • Operational Management
    • Oversee daily branch operations and ensure that all tasks are completed efficiently and effectively.
    • Manage branch staffing and ensure that the team is adequately trained and equipped to meet customer needs.
  • Business Development
    • Develop and implement strategies to drive sales growth and customer acquisition.
    • Build relationships with community leaders and organizations to promote the bank's products and services.
Requirements
  • Education and Experience
    • Associate's or Bachelor's Degree preferred.
    • 2-3 years' experience in retail or in-branch banking environment.
  • Skills and Qualifications
    • Strong leadership and coaching skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Knowledge of banking products and services.
Working Conditions

The work environment is typical of a banking office, with occasional travel to attend meetings and training sessions. The physical demands of the job include sitting for long periods, using a computer, and lifting files of up to 50 pounds.

Equal Opportunity Employer

Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.