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Customer Service Ambassador
2 months ago
Job Summary:
We are seeking a skilled and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes #83. As a Joy Creator, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and creating a warm and welcoming environment in our bakery.
Key Responsibilities:
- Customer Service: Greet and assist guests, respond to their needs, and resolve any issues in a professional and courteous manner.
- Order Taking and Fulfillment: Take orders accurately, manage inventory, and ensure timely delivery of our delicious cakes and other products.
- Team Collaboration: Work closely with our team members to maintain a clean and organized store environment, and support each other in achieving our goals.
- Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge, and contribute to the growth and success of our bakery.
Benefits:
- 401(k) Matching: We offer a competitive 401(k) matching program to help you plan for your future.
- Paid Time Off: Enjoy paid time off to relax, recharge, and pursue your interests.
Why Work with Us:
- Casual and Fun Work Environment: We keep it casual, with a relaxed and friendly atmosphere that makes coming to work a pleasure.
- Flexible Schedules: Enjoy flexible scheduling to balance your work and personal life.
- Cake Discounts: Indulge in our delicious cakes and other treats at a discounted rate.
- Opportunities for Growth: Develop your skills and knowledge, and take advantage of opportunities for advancement within our company.
Requirements:
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- Excellent Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
- Availability to Work Flexible Hours: Ability to work a variety of shifts, including evenings and weekends.
What We Offer:
- Competitive Pay and Benefits: We offer a competitive salary and benefits package, including 401(k) matching and paid time off.
- Opportunities for Advancement: Develop your skills and knowledge, and take advantage of opportunities for advancement within our company.