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Customer Service Ambassador

2 months ago


Milton, Massachusetts, United States Nothing Bundt Cakes #83 Full time

Job Summary:

We are seeking a skilled and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes #83. As a Joy Creator, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and creating a warm and welcoming environment in our bakery.

Key Responsibilities:

  • Customer Service: Greet and assist guests, respond to their needs, and resolve any issues in a professional and courteous manner.
  • Order Taking and Fulfillment: Take orders accurately, manage inventory, and ensure timely delivery of our delicious cakes and other products.
  • Team Collaboration: Work closely with our team members to maintain a clean and organized store environment, and support each other in achieving our goals.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge, and contribute to the growth and success of our bakery.

Benefits:

  • 401(k) Matching: We offer a competitive 401(k) matching program to help you plan for your future.
  • Paid Time Off: Enjoy paid time off to relax, recharge, and pursue your interests.

Why Work with Us:

  • Casual and Fun Work Environment: We keep it casual, with a relaxed and friendly atmosphere that makes coming to work a pleasure.
  • Flexible Schedules: Enjoy flexible scheduling to balance your work and personal life.
  • Cake Discounts: Indulge in our delicious cakes and other treats at a discounted rate.
  • Opportunities for Growth: Develop your skills and knowledge, and take advantage of opportunities for advancement within our company.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Excellent Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
  • Availability to Work Flexible Hours: Ability to work a variety of shifts, including evenings and weekends.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive salary and benefits package, including 401(k) matching and paid time off.
  • Opportunities for Advancement: Develop your skills and knowledge, and take advantage of opportunities for advancement within our company.