Cannabis Patient Care Specialist

5 hours ago


Festus, Missouri, United States Proper Brands Full time
Job Title: Cannabis Part-Time Patient Care Specialist

At Proper Brands, we're committed to building a community of passionate and genuine individuals to drive the growth of the legal cannabis market. Our team is dedicated to delivering exceptional patient experiences, and we're seeking a Part-Time Patient Care Specialist to join our team.

This role will be based out of our N'Bliss Powered by Proper Cannabis location in Festus, MO, and will involve working approximately 20-29 hours a week with a schedule that includes weekends and possible evening shifts during the week. The starting hourly rate is $15, and we offer a comprehensive benefits package, including term life insurance, retirement savings plan, employee assistance program, employee discount program, and paid parental leave.

Responsibilities:
  • Deliver exceptional patient experiences, ensuring a positive and memorable experience for every customer.
  • Maintain a thorough knowledge of all dispensary products and medicinal qualities.
  • Inquire about potential issues customers may be experiencing and educate them on available products that may achieve their desired outcome.
  • Tailor product recommendations to meet customers' needs in compliance with state law.
  • Process dispensary sales efficiently and accurately, including entering sales orders into the POS system and maintaining accurate cash counts.
  • Complete administrative duties, including attending team meetings, collaborating with dispensary staff during peak business volume, and maintaining the cleanliness of the dispensary.
Requirements:
  • High School Diploma or GED
  • 1+ years of retail and guest services experience
  • Passion for medical cannabis
  • Ability to quickly adapt in a fast-paced environment
  • Excellent communication skills, both written and verbal
  • Customer service-oriented and team-centered with a positive attitude
  • Strong organizational skills and attention to detail
Preferred Qualifications:
  • Familiarity with Missouri cannabis laws and regulations
  • 1+ years of cannabis retail experience
Work Environment:

This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store, and this position may require travel up to 10% of the time.



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