Customer Service Representative

2 weeks ago


Urbandale, Iowa, United States Hy-Vee Food Stores Full time
Job Title: Customer Care Representative

At Hy-Vee, we're committed to delivering exceptional customer experiences. As a Customer Care Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues via phone, email, and social media
  • Assist customers with product information and provide recommendations
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Monitor and respond to social media activity to ensure timely and effective customer engagement
Requirements:
  • High school diploma or equivalent required
  • 3-5 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

If you're passionate about delivering exceptional customer experiences and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.



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