Customer Service Representative Nights

1 day ago


Urbandale, Iowa, United States Planet Fitness Full time
{"Job Title": "Customer Service Representative Nights", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Customer Service Representative, you'll play a vital role in delivering exceptional member experiences and ensuring our clubs run smoothly.

Responsibilities:

* Greet members, prospective members, and guests with a smile and provide top-notch customer service
* Handle front desk activities, including answering phones, checking members in, and facilitating new member sign-ups
* Maintain the neatness and cleanliness of the club
* Respond to member questions and concerns in a timely and professional manner
* Collaborate with the team to achieve club goals and objectives

Requirements:

* 1+ year of customer service experience
* Basic computer proficiency
* Passion for fitness and health
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment

What We Offer:

* Competitive hourly rate
* Opportunities for advancement
* A fun and supportive work environment

If you're a people person with a passion for fitness, we want to hear from you Apply today to join our team and help us create a judgement-free zone for our members.

Note: Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law."

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