Store Operations Director
5 days ago
We are seeking a highly motivated and experienced Store Operations Director to join our team at Waterway Carwash. As a key member of our management team, you will be responsible for overseeing the daily operations of our facilities, ensuring exceptional customer service, and driving business growth.
Responsibilities:
- Manage daily store operations, including staffing, inventory, and quality control
- Lead by example in delivering outstanding customer service and maintain a positive work environment
- Mentor and develop employees to enhance performance and employee satisfaction
- Coach, train, and evaluate employees to ensure they meet company standards
- Coordinate daily store production, adjust staff levels as needed, and ensure accurate forecasting
- Complete regular audits and ensure stores meet appearance and safety standards
- Supervise employees, provide guidance, and enforce company policies and procedures
Requirements:
- Associate's degree or higher (or current college senior) OR at least 2 years' experience in supervisory or management roles
- Valid driver's license and authorization to work in the US
- Excellent communication, leadership, and problem-solving skills
- Able to work a retail schedule, including weekends and holidays
- Physical ability to stand for extended periods, lift up to 50 pounds, and perform tasks in a fast-paced environment
Benefits:
- Paid Time Off (PTO) - up to 12 days earned the first year
- Medical Benefits - Health, Dental, and Vision Insurance coverage starts within 60 days
- Long-term Investment Matching Program
- College Tuition Assistance Program - up to $4,000 in tuition expenses covered
- Casual uniforms provided
Compensation:
$61,167 per year (based on 45 hours per week), with opportunities for advancement and increased compensation.
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