Retail Operations Manager
5 days ago
Waterway Carwash is seeking a motivated and experienced Retail Operations Manager to join our team in the Kansas City area.
About the RoleThis role offers an exciting opportunity for individuals who are passionate about business development and retail operations. As a Retail Operations Manager, you will be responsible for managing daily store production, leading and managing teams, and providing exceptional customer service.
You will work closely with our management team to achieve sales targets, improve customer satisfaction, and maintain a safe and clean environment. If you have a strong leadership background and a passion for retail operations, this could be the perfect opportunity for you.
Key Responsibilities:
- Manage daily store production, including planning and execution of tasks
- Lead and manage teams to meet customer expectations
- Provide exceptional customer service and resolve customer concerns
- Maintain a safe and clean environment, including outside areas and customer waiting areas
Requirements:
- Current and valid drivers' license;
- Associate's degree or above (or current college senior) OR at least 2 years' experience in supervisory or management roles;
- Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays);
- At least 16 years of age;
- Authorized to work in the US and not require sponsorship now or in the future.
Benefits:
- Paid Time Off (PTO) - up to 12 days earned the first year;
- Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days;
- Long-term Investment Matching Program;
- College Tuition Assistance Program – continuing your education? Up to $4,000 in tuition expenses covered;
- Very generous Referral Bonus Program;
- Casual Waterway Manager uniforms provided;
- Stay active in an outdoor, fast-paced work environment (NOT a desk job);
- FREE CAR WASHES & FUEL DISCOUNTS.
Compensation:
$50,000 year one. $55,833 year two. $61,167 year three. Paid per hour - the more you work the more you get paid. Typical schedule is 45 hours each week (5 working days and 2 days off).
About UsWaterway Carwash is a leading provider of car wash services in the Kansas City area. We are committed to delivering exceptional customer service and maintaining a safe and clean environment for our customers and employees.
We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement. If you are passionate about business development and retail operations, we encourage you to apply for this exciting opportunity.
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